Adhering to the “first-class design, first-class products, first-class service” principle, the after-sale service department of the company can provide excellent pre-sale service, sales service and after-sale service to the customers.
1、 Pre-sale service: dealing with various consultations and questions, and sending professional technical personnel to do on-site investigation to provide preliminary design plan and reasonable suggestions.
2、 Sales service: the engineering technicians will keep contact with the customers positively so as to adjust the design plan, production schedule, and delivery time immediately based on the needs of the customer and report the progress to them at any time, and do all the best to meet the requirements of customers.
3、 After-sale service: implement “provide on-site service in 24 hours system”, which means the personnel will arrive the customers’ working site to provide service within 24 hours after we got the call of the customers (in China). We will provide high-quality products and good service to the customers and sincerely welcome new users come to visit our company at the same time.